Returns & Exchanges
At D&K Suit City, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for unworn items with original tags attached. Please note that altered garments and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Log into your account or visit our online returns portal with your order number and zip code to select the items you wish to return.
- 2.Package Your Items
Carefully place the unworn suit or accessory in its original packaging, ensuring all manufacturer tags and hangers are included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location, or visit one of our physical storefronts for an immediate exchange.
- 4.Receive Your Refund
Once our quality control team inspects the garment, your refund will be processed back to your original payment method within 5 to 7 business days.
